For vendors

Trust as a business asset.

Your record is being built whether you claim it or not. Claim it to take control, respond to complaints, and turn it into a business asset.

Unclaimed
AF
@adunola_fabrics
On RatedBy · Not yet claimed
A 87
Buyers can check youYes
Respond to complaintsNot yet
Edit your profileNot yet
See who's checkingHidden
Verified badgeNot yet
Claimed
AF
@adunola_fabrics
Claimed by vendor · Fashion · Lagos
A 87
Buyers can check youYes
Respond to complaintsActive
Edit your profileActive
See who's checkingActive
Verified badgeAfter identity check

What you unlock at each level.

Some controls activate the moment you claim. Others build with verification and a sustained track record.

Claim

Respond to complaints

A resolved complaint updates the record everywhere. Buyers see resolution, not just the dispute.

Claim

Edit your profile

Set business description, hours, and categories. Control how buyers see your record.

Claim

Who's checking you

See how many buyers viewed your record and when. Know when interest is real.

Verify

Verified badge

Identity verification adds the Verified mark when approved evidence supports the seller record.

Trusted

Earn the Trust Card

Trust Card generation activates for eligible Grade B or higher sellers after the signing and image pipeline is live.

Trusted

Tighter confidence interval

Sustained activity narrows the score range buyers see. Tighter intervals signal stronger evidence.

How claiming actually works.

Three verification levels. Each one widens what you can do and tightens what buyers see.

Step 1 of 3

1

Handle Control

Prove you control the account. About 2 minutes.

Included
How it works
  1. We generate a unique code
  2. You add it to your bio on the platform you're claiming
  3. Tap Verify. We read it back from your bio
  4. Remove the code once verified
Add this to your bio
RB-X7K4-P2M9
Expires in 10 minutes

Step 2 of 3

2

Identity Verification

Confirm your identity against national records. Adds the Verified badge to your profile.

Included with Pro
Consent-based identity check. Verifies your name matches your profile.
Can strengthen the seller record when approved evidence supports it.
Private check. Buyers only see “Verified” — never your underlying documents.

Step 3 of 3

3

Business Registration

Verify your registered business. Unlocks Elite badge and business verification status when approved.

Included with Elite
Business registration check. Confirms director name matches your verified identity.
Can strengthen the seller record when approved evidence supports it.
Unlocks the Elite badge after business verification is approved.

One record. Every surface.

Your Trust Card appears the same across every platform RatedBy supports. Update once. Everywhere refreshes in real time.

Trust Card unlocks at the Trusted level
Instagram bio link
AF
@adunola_fabrics
Adunola Fabrics · Lagos
Handwoven aso oke + ready-to-wear. Order via DM or WhatsApp.
Verified on RatedByA 87
TikTok profile bio
AF
@adunola_fabrics
Adunola Fabrics
Aso oke + ready-to-wear · Lagos · DM to order
WhatsApp link preview
Facebook page
AF
Adunola Fabrics
Clothing brand · Lagos
Google Places listing
Adunola Fabrics
★★★★★4.6(47)
Fashion store · 14 Awolowo Rd, Ikoyi
Open · Closes 6 PM
Verified on RatedByA 87
Website embed
<div data-rated-by="adunola_fabrics"></div>
AF
@adunola_fabrics
Verified · Updated 2h ago
A 87

Questions vendors ask

Does claiming change my Trust Index?
No. Claiming gives you control over the profile — it doesn't change the score. Your grade reflects evidence we can verify, not who controls the profile. Only verified actions and resolved complaints move your score.
Can buyers see me before I claim?
Yes. If we have enough verifiable signals, your Trust Index is already visible to buyers. Claiming gives you the controls. It doesn't unhide your record.
Can I hide complaints I disagree with?
No. Complaints stay on the record. You can respond, and a resolved complaint updates the record everywhere it appears. Low-weight or unverified complaints are suppressed from public view automatically.
When do I get the Trust Card?
Trust Card generation activates at the Trusted level for eligible Grade B or higher sellers after the signing and image pipeline is live. Until then, approved vendors can display the standard Verified badge after identity verification.
Is claiming included?
Yes. Handle control is included forever. Identity verification is included with the Pro plan (NGN 6,000/month). Business registration verification is included with the Elite plan (NGN 15,000/month). See Pricing for the full breakdown.
Will my private data be exposed publicly?
No. Verification is a private check between you and us. Buyers only see "Verified" on your profile — never the underlying documents. Public fields only.